American Job Centers and Digital Access: A Guide to Accessible Information and Communication Technology
Within the Workforce Innovation and Opportunity Act (WIOA) is a provision stating that all comprehensive American Job Centers (AJCs) and affiliated sites must be physically and programmatically accessible to individuals with disabilities, including information and communication technology (ICT) designed, procured, maintained, and used by AJCs, as outlined in WIOA’s Section 188. For many AJCs, addressing accessible technology issues may be new territory. With that in mind, the Partnership on Employment & Accessible Technology (PEAT) and the LEAD Center worked together to create “American Job Centers and Digital Access: A Guide to Accessible Information and Communication Technology.” This guide is designed to promote the importance of ICT accessibility issues and point out helpful “how to” resources to help AJCs ensure that their ICT is accessible to and usable by individuals with disabilities. It also includes an Appendix featuring a glossary of commonly used definitions and acronyms.